Terms & Conditions

1. Introduction Welcome to Q-wai.com. These Terms and Conditions govern your use of our website and the purchase of products from Q-wai. Ltd. By accessing this website and placing an order, you agree to be bound by these terms.

2. Company Information Q-wai. Ltd. is a company registered in England and Wales.

Company Number: 15909070
Registered Office Address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom
Contact Email: [email protected]
Contact Phone: +44 7804557237

3. Product Specifications and Orders We specialize in the sale of professional billiard cues, cue tips, and maintenance products. While we strive for absolute accuracy, all product descriptions and pricing are subject to change. An order is only considered accepted once you receive a formal shipping confirmation from us.

4. Pricing and Payment All prices are displayed in the currency indicated at checkout. Payment must be made in full through our authorized payment processors before products are dispatched.

5. Limitation of Liability To the maximum extent permitted by law, Q-wai. Ltd. shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

6. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

7. Updates to Terms We reserve the right to update these terms at any time. Your continued use of the site following any changes constitutes acceptance of the new Terms and Conditions.